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  • hi every body

    i asked this question before but the answer not help me completely

    i install newscoop in a directory ,in the root of host
    when i try to make a new back , i found this error


    #!/usr/bin/env php

    Newscoop Backup Utility
    -----------------------
    Backup script version: 3.5.3 "Bea"
    Backing up newscoop
    * Backing up the database...
    ERROR!
    Unable to create temporary archive.
    Please run this script as 'www-data' or as 'root'.


    i kindly ask you guys about a complete detail and ANSWER

    Regards

    Ali
  • 10 Comments sorted by
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    please follow this recommendation:Quote:
    Please run this script as 'www-data' or as 'root'.

    the script is bin/newscoop-backup
  • i'm sorry andrey
    i can't understand it?
    need your kindly more explain

    you mean the content of that file?
    plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz help me Sad(

    thanks
  • no one help me??????????
  • Vote Up0Vote Down Sava TatićSava Tatić
    Posts: 113Member, Administrator, Sourcefabric Team
    I believe Andrey was saying:

    Please run the script bin/newscoop-backup as 'www-data' or as 'root' user.

    All the best,

    Sava

    On Thu, Jun 30, 2011 at 2:04 PM, ali torabi
    <newscoop-support@lists.sourcefabric.org> wrote:
    >
    > no one help me??????????
    >


    --
    Sava Tatić
    Managing director, Sourcefabric o.p.s.
    sava.tatic@sourcefabric.org

    Salvátorská 10
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  • yes Sava
    but i need the steps
    please help me and teach me how should i do it
    thanks so much friends
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    this script should be ran from server shell. If server is not locally accessed so you need to connect ssh.
  • thanks andrey for your attend
    it means in control panel, i should define a ssh key?
    if its ok, what should i define for key type and key size?
    and then i should define the key for newscoop?

    thanks so much for answer me with much kindly
    i'm new in newscoop
    i handle every thing, but not yet back up
    thankssssssssssss

  • one more thing andrey and other friends
    when i install newscoop the CLP was not active
    is it because of that i cant make back up?
    if yes how should i fix it?
    thankssssssss
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    Please send these questions about ssh/control panel to your hosting provider. It isn't newscoop related stuff.
  • ok thanks friend