airtime-liquidsoap Not Running ! - Airtime Support Discussions on Sourcefabric Forum

Karim Ali

Hi,

First Thank You for Developing Airtime, and for your Great Support,

Streaming Red Light is not Red anymore !!

Im running the latest version of Airtime, Logs are attached,

I believe i do have a problem with airtime-liquidsoap as Status in Admin Panel for airtime-liquidsoap = 0d 0h 0m 0s

Can you Please Help me Solving this Problem ?

Thanks

Albert FR

as usual...
host config problems
liquidsoap connexion are refused

type :

airtime-check-system

to be sure

Karim Ali

Hi,

Thanks for your reply, but actually i can't understand what to do to resolve the problem of Host Config ??

Here is the result for airtime-check-system

_key/%%api_key%%

AIRTIME_SERVER_RESPONDING = OK

KERNEL_VERSION = 2.6.32

MACHINE_ARCHITECTURE = x86_64

TOTAL_MEMORY_MBYTES = 1572864

TOTAL_SWAP_MBYTES = 0

AIRTIME_VERSION = 2.2.1

OS = Ubuntu 11.04 x86_64

CPU = Intel(R) Xeon(R) CPU E31230 @ 3.20GHz

WEB_SERVER = Apache/2.2.17 (Ubuntu)

PLAYOUT_ENGINE_PROCESS_ID = 1570

PLAYOUT_ENGINE_RUNNING_SECONDS = 107014

PLAYOUT_ENGINE_MEM_PERC = 0.8%

PLAYOUT_ENGINE_CPU_PERC = 0.0%

LIQUIDSOAP_PROCESS_ID = FAILED

LIQUIDSOAP_RUNNING_SECONDS = 0

LIQUIDSOAP_MEM_PERC = 0%

LIQUIDSOAP_CPU_PERC = 0%

-- Displaying log file /var/log/airtime/pypo-liquidsoap/ls_script.log

-- 2012/12/23 16:26:18 [lang:3] Using stream_format 0

-- 2012/12/23 16:26:18 [switch_5401:3] Switch to map_metadata_5390.

-- 2012/12/23 16:26:18 [map_metadata_5407:3] Inserting missing metadata.

-- 2012/12/23 16:26:18 [default_switch:3] Switch to switch_5401.

-- 2012/12/23 16:26:18 [clock.wallclock_main:2] We must catchup 1.48 seconds!

--

MEDIA_MONITOR_PROCESS_ID = 1563

MEDIA_MONITOR_RUNNING_SECONDS = 107015

MEDIA_MONITOR_MEM_PERC = 1.0%

MEDIA_MONITOR_CPU_PERC = 0.0%

RABBITMQ_PROCESS_ID = 1639

RABBITMQ_RUNNING_SECONDS = 107014

RABBITMQ_MEM_PERC = 1.9%

RABBITMQ_CPU_PERC = 0.0%

Thanks & Regards,

Albert FR

Ok,

how did you install airtime ?
did you use sourcefabric repository ?

Karim Ali

I installed Airtime 5 Months ago, and everything was running perfect,

Actually i got this isue after updating to the latest Version, Thats it !

Albert FR

did you do an :

apt-get update

or an :

apt-get dist-upgrade

?

Karim Ali

I used wget command to get latest version of airtime on my server,

then run installation as am doing each time am updating airtime,

so how to get liquidsoap to come back to work !

Albert FR · Post edited by Albert FR at 2013-01-17 10:16:25

OK,
I understand
your liquidsoap version is not compatible

modify your sources.list and add the sourcefabric repository

do an apt-get update && apt-get dist-upgrade

fallow the documentation !

http://en.flossmanuals.net/airtime-en-2-2/automated-installation/

Karim Ali

Thanks for Your Help,

I followed Documentation and Your Instructions with no success to bring ON AIR Red Again !!!!

Any Help ?

Karim Ali

WOW !!

Now Im getting playout also doesnt work !!

airtime-playout 0d 0h 0m 0s

airtime-liquidsoap 0d 0h 0m 0s

airtime-media-monitor 0d 0h 0m 0s

Can you please re-Check the Logs and let me know how can i solve the problem!!!

Problem just got worse after following the documentation link in your last post !

Thanks for your help :)

Voisses Tech

I have almost the same problems since upgrading to 2.2.1,whereby at times the streams just stop playing.
I now put an addition mount point in icecast.This is not ideal.Also notice my logs are 750mb and just will not open

Albert FR

this is because you have made a partial installation.
when you install an application with tar.gz (and not .deb) only few dependencies are needed
but the last version of airtime need a lot of updates
for this reasons verify all theses points :

http://en.flossmanuals.net/airtime-en-2-2/manual-installation/

a better solution (and simple) if you are not really sure of yours knowledges is this solution :

http://en.flossmanuals.net/airtime-en-2-2/automated-installation/

Voisses Tech

I open a new post as to related to my liquidsoap and as for statement below

Albert FR said:
this is because you have made a partial installation.
when you install an application with tar.gz (and not .deb) only few dependencies are needed
but the last version of airtime need a lot of updates
for this reasons verify all theses points :

http://en.flossmanuals.net/airtime-en-2-2/manual-installation/

a better solution (and simple) if you are not really sure of yours knowledges is this solution :

http://en.flossmanuals.net/airtime-en-2-2/automated-installation/

Karim Ali

Hi,

I followed instructions in the Documentation file, but nothing Changed still Get Airtime Offline, On Air is no longer Red !!

Attached is a snapshot of what i get in the status Section,

Kindly Re-Check my Logs, and Let me know how to solve the problem so i can get airtime go online again, can you help regarding this ???

Voisses Tech · Post edited by Voisses Tech at 2013-01-18 22:33:20

Karim Ali said:
Hi,
I followed instructions in the Documentation file, but nothing Changed still Get Airtime Offline, On Air is no longer Red !!
Attached is a snapshot of what i get in the status Section,
Kindly Re-Check my Logs, and Let me know how to solve the problem so i can get airtime go online again, can you help regarding this ???

Restart your Liquidsoap like this in a terminal
eg. for debian variant

sudo service airtime-liquidsoap restart

you might have to do press ctrl-c if you see it lock up saying

Restarting Liquidsoap.................................

and its taking too long

but check the logs by typing also

sudo pico /var/log/airtime/pypo-liquidsoap/ls_script.log

and also type

airtime-check-system

if its apache thats lock up you might also want to run this command

sudo service airtime-playout restart

Karim Ali

Nothing works,

Kindly Check the following results !!!

When Running:

sudo service airtime-liquidsoap restart

Restarting Liquidsoap: ('Error loading config file: %s', error(111, 'Connection refused'))

start-stop-daemon: warning: failed to kill 9980: No such process

Done.

When Running :::

root@server1:~# airtime-check-system

AIRTIME_STATUS_URL = http://localhost:80/api/status/format/json/api_key/%%api_key%%

AIRTIME_SERVER_RESPONDING = OK

KERNEL_VERSION = 2.6.32

MACHINE_ARCHITECTURE = x86_64

TOTAL_MEMORY_MBYTES = 1572864

TOTAL_SWAP_MBYTES = 0

AIRTIME_VERSION = 2.2.1

OS = Ubuntu 11.04 x86_64

CPU = Intel(R) Xeon(R) CPU E31230 @ 3.20GHz

WEB_SERVER = Apache/2.2.17 (Ubuntu)

PLAYOUT_ENGINE_PROCESS_ID = NOT MONITORED

PLAYOUT_ENGINE_RUNNING_SECONDS = 1

PLAYOUT_ENGINE_MEM_PERC = 0%

PLAYOUT_ENGINE_CPU_PERC = 0%

LIQUIDSOAP_PROCESS_ID = FAILED

LIQUIDSOAP_RUNNING_SECONDS = 0

LIQUIDSOAP_MEM_PERC = 0%

LIQUIDSOAP_CPU_PERC = 0%

-- Displaying log file /var/log/airtime/pypo-liquidsoap/ls_script.log

-- 2012/12/23 16:26:18 [lang:3] Using stream_format 0

-- 2012/12/23 16:26:18 [switch_5401:3] Switch to map_metadata_5390.

-- 2012/12/23 16:26:18 [map_metadata_5407:3] Inserting missing metadata.

-- 2012/12/23 16:26:18 [default_switch:3] Switch to switch_5401.

-- 2012/12/23 16:26:18 [clock.wallclock_main:2] We must catchup 1.48 seconds!

--

MEDIA_MONITOR_PROCESS_ID = FAILED

MEDIA_MONITOR_RUNNING_SECONDS = 0

MEDIA_MONITOR_MEM_PERC = 0%

MEDIA_MONITOR_CPU_PERC = 0%

-- Displaying log file /var/log/airtime/media-monitor/media-monitor.log

-- 2013-01-17 18:12:20,043 INFO - [Thread-2] [replaygainupdater.py : main()] : LINE 61 - Processed: 0 songs

-- 2013-01-17 18:17:20,043 INFO - [Thread-2] [replaygainupdater.py : run()] : LINE 69 - Runnning replaygain updater

-- 2013-01-17 18:17:20,209 INFO - [Thread-2] [api_client.py : get_files_without_replay_gain_value()] : LINE 695 - update file system mount: []

-- 2013-01-17 18:17:20,279 DEBUG - [Thread-2] [api_client.py : update_replay_gain_values()] : LINE 718 -

-- 2013-01-17 18:17:20,279 INFO - [Thread-2] [replaygainupdater.py : main()] : LINE 61 - Processed: 0 songs

--

RABBITMQ_PROCESS_ID = 1621

RABBITMQ_RUNNING_SECONDS = 161972

RABBITMQ_MEM_PERC = 1.9%

RABBITMQ_CPU_PERC = 0.0%

-- There appears to be a problem with your Airtime installation.

-- Please visit http://wiki.sourcefabric.org/x/HABQ

Karim Ali

Any Updates ?

Albert FR

as I said before (for the tar.gz install), you must upgrade yours dependencies before, look documentation

otherwise do it with debian packages ( http://en.flossmanuals.net/airtime-en-2-2/automated-installation/ )

Karim Ali

Hi,

I've followed the documentation step by step, with no luck to bring it back ON Air,

Can you please recheck the last today's logs and give me more details on how to resolve ?

Thanks

Martin Konecny

Reply to @Karim+Ali:

I took a look at the last log you posted, I'm not sure why Liquidsoap is constantly restarting. Have you made any changes to the Liquidsoap script?

Karim Ali

Not really, I didnt make any changes to the liquidsoap script.

Albert FR

do you really use sourcefabric liquidsoap version ?

Karim Ali

Im sure yes i do !

As im running Airtime 5 months ago, and everything was perfect, untill i got this problem days ago,

however kindly let me know how to check that am using airtime version !

Thanks

Martin Konecny

Try running this command:

ps aux | grep [a]irtime-liquidsoap | sudo kill -9 `awk '{print $2}'`

Then

sudo service airtime-liquidsoap start

Karim Ali

root@server1:~# ps aux | grep [a]irtime-liquidsoap | sudo kill -9 `awk '{print $2}'`

Usage:

kill pid ... Send SIGTERM to every process listed.

kill signal pid ... Send a signal to every process listed.

kill -s signal pid ... Send a signal to every process listed.

kill -l List all signal names.

kill -L List all signal names in a nice table.

kill -l signal Convert between signal numbers and names.

root@server1:~# sudo service airtime-liquidsoap start

Starting Liquidsoap: Done.

No Success to Bring On Air red again, its not working, any more help ?

Karim Ali

Hello,

Im reporting this issue about a week ago,

Can you please Please Help me bring the radio online again !

@Martin Konecny

I've posted the results of the commandlines upon your instructions,

Can you please check and let me know how to move forward ?

Attached is an screenshot of the status page from the control panel

Waiting for more Help As soon As Possible

Thanks

Karim Ali

Can Someone please update me ?

Im really having a serious issue here !

Albert FR

you hare a problem, that's sure, but we can't help you more
try to reinstall completely your server (backup yours datas before) and follow this documentation :

http://en.flossmanuals.net/airtime-en-2-2/automated-installation/

or ask professional help

Karim Ali

Wow.. !

I remember that about 4 monthes before i got a similar problem, and i asked for help on that forum, I really got some great inputs and instructions from Airtime Support Team members, untill i got the problem solved. another time, i got a problem and Martin Konecny sent me a private message to ask me for the server login details to check the issue himself, and he did solve the issue for me. I was very thankful for him and all the team members at those times of need.

Unfortunately, Now I couldnt receive that kind of great support Any more ! and You simply said you have a problem, that's sure, but we can't help you more. try to install or ask a professional help !

Actually, I was expecting more !!! You didnt even try to investigate the issue further with me !

Anyways Thanks, I should keep saying thank you sourcefabric developers for that wonderful software, Really Thanks :)

Albert FR

Martin is a great Guy
I can't talk for him
But airtime is always in hard development and use liquidsoap who is developed by the savonet team
and Martin can't always to be here (we need 2.3 and waiting for 2.4 :)

I've tried to help you, but I can't do more with so little informations

Karim Ali

You could ask me what more information you need, and i think i would be delivering it immediately because im in a real time of need, but you didnt ask me for more information to say now i cant do more with so little information !!!

Albert FR

read the previous comments
many issues and solutions you have already been given
airtime is free software, with its community that tries to answer as well as possible (which I am one also)
Team airtime can not respond permanence your requests either an installation that prefigure risky.
sometimes they meet and try to do my best, but the software also requires updates, the evolutions
Unlike a proprietary software you do not have to pay to use this software, but you can if you do not have the skills to ask someone to do it for you
in this case it is normal for a fair compensation to be granted
otherwise Sourcefabric offers SaaS solutions

Albert FR

one more word
we are a lot here to try to help airtime newbies
it's not a good solution to be too impatient or aggressive...

Karim Ali

Thanks :)

Im trying to solve it myself, Can you please let me know where i can find this file /usr/lib/airtime/pypo/bin/liquidsoap_bin/liquidsoap

As i cant find this folder /liquidsoap_bin/ under /usr/lib/airtime/pypo/bin/ in this latest Version. Maybe Permissions needs to be set to 0644 to liquidsoap file. as i got same problem before and instructed to do so.

Here are the result for airtime status check

AIRTIME_STATUS_URL = http://localhost:80/api/status/format/json/api_key/%%api_key%%

AIRTIME_SERVER_RESPONDING = OK

KERNEL_VERSION = 2.6.32

MACHINE_ARCHITECTURE = x86_64

TOTAL_MEMORY_MBYTES = 1572864

TOTAL_SWAP_MBYTES = 0

AIRTIME_VERSION = 2.2.1

OS = Ubuntu 11.04 x86_64

CPU = Intel(R) Xeon(R) CPU E31230 @ 3.20GHz

WEB_SERVER = Apache/2.2.17 (Ubuntu)

PLAYOUT_ENGINE_PROCESS_ID = 1580

PLAYOUT_ENGINE_RUNNING_SECONDS = 119837

PLAYOUT_ENGINE_MEM_PERC = 0.8%

PLAYOUT_ENGINE_CPU_PERC = 0.0%

LIQUIDSOAP_PROCESS_ID = FAILED

LIQUIDSOAP_RUNNING_SECONDS = 0

LIQUIDSOAP_MEM_PERC = 0%

LIQUIDSOAP_CPU_PERC = 0%

-- Displaying log file /var/log/airtime/pypo-liquidsoap/ls_script.log

-- 2012/12/23 16:26:18 [lang:3] Using stream_format 0

-- 2012/12/23 16:26:18 [switch_5401:3] Switch to map_metadata_5390.

-- 2012/12/23 16:26:18 [map_metadata_5407:3] Inserting missing metadata.

-- 2012/12/23 16:26:18 [default_switch:3] Switch to switch_5401.

-- 2012/12/23 16:26:18 [clock.wallclock_main:2] We must catchup 1.48 seconds!

--

MEDIA_MONITOR_PROCESS_ID = 1573

MEDIA_MONITOR_RUNNING_SECONDS = 119837

MEDIA_MONITOR_MEM_PERC = 1.0%

MEDIA_MONITOR_CPU_PERC = 0.0%

RABBITMQ_PROCESS_ID = 1660

RABBITMQ_RUNNING_SECONDS = 119835

RABBITMQ_MEM_PERC = 1.9%

RABBITMQ_CPU_PERC = 0.0%

Apologize and Thanks

Martin Konecny

Karim,

What what's the output of "sudo -u pypo /usr/lib/airtime/pypo/bin/airtime-liquidsoap"?

Karim Ali

# sudo -u pypo /usr/lib/airtime/pypo/bin/airtime-liquidsoap

/usr/lib/airtime/pypo/bin/airtime-liquidsoap: line 20: /usr/bin/airtime-liquidsoap: Permission denied

Apologize for You again and Thanks for your Support.

Martin Konecny

What's the output of

"ls -l /usr/bin/airtime-liquidsoap"

?

Karim Ali

Here's the output

# ls -l /usr/bin/airtime-liquidsoap

lrwxrwxrwx 1 root root 19 2013-01-21 00:56 /usr/bin/airtime-liquidsoap -> /usr/bin/liquidsoap

Thanks

Martin Konecny

And the outputs of

# ls -l /usr/bin/liquidsoap

and

/usr/bin/liquidsoap --version

?

Karim Ali

# ls -l /usr/bin/liquidsoap

-rw-r--r-- 1 root root 4641224 2012-12-23 16:27 /usr/bin/liquidsoap

# /usr/bin/liquidsoap --version

-bash: /usr/bin/liquidsoap: Permission denied

Martin Konecny

Try

sudo chmod a+x /usr/bin/liquidsoap

Karim Ali

# sudo chmod a+x /usr/bin/liquidsoap

# ls -l /usr/bin/liquidsoap

-rwxr-xr-x 1 root root 4641224 2012-12-23 16:27 /usr/bin/liquidsoap

Martin Konecny

Now try:

sudo -u pypo /usr/lib/airtime/pypo/bin/airtime-liquidsoap

Karim Ali

# sudo -u pypo /usr/lib/airtime/pypo/bin/airtime-liquidsoap

/usr/lib/airtime/pypo/bin/airtime-liquidsoap: line 20: /usr/bin/airtime-liquidsoap: cannot execute binary file

/usr/lib/airtime/pypo/bin/airtime-liquidsoap: line 20: /usr/bin/airtime-liquidsoap: Success

Martin Konecny

There is something wrong with your Liquidsoap installation. Try the following:

sudo apt-get purge liquidsoap

sudo apt-get install liquidsoap

Albert FR

that's what I said :-)
Karim have you sourcefabric repository into your sources.list ?

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