Airtime Page Not available, Please Help
  • Vote Up0Vote Down Karim AliKarim Ali
    Posts: 92Member
    Hello,
    Airtime was running on vps perfectly, 
    but suddenly, just went to check it out on my vps ip,
     and it said not available instead of giving login interface for username & password 
    Error 101 (net::ERR_CONNECTION_RESET): The connection was reset. 

    The Problem Simply is:
    When going to VPS IP on the browser,
    Instead of giving me Airtime Login Interface,
    I got Error, Page Not available
    Error 101 (net::ERR_CONNECTION_RESET): The connection was reset.
    However i didnt performed any changes since last time it was working perfect, 
    Please Guide me where could be the problem
    Can Someone Help me please !
    When Trying to Downgrade, & reupgrade to the latest version it says: 

    AIRTIME_SERVER_RESPONDING = FAILED 

     What could be the problem ? 
    How can i resolve it, Help would be appreciated
  • 8 Comments sorted by
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    It looks like apache is not working. Try to start apache server manually and check for possible errors
  • Vote Up0Vote Down Martin KonecnyMartin Konecny
    Posts: 1,860Member
    Try

    sudo service apache2 restart
    Airtime Pro Hosting: http://airtime.pro
  • Vote Up0Vote Down Karim AliKarim Ali
    Posts: 92Member
    Hello, 
    Thank you for your response, 
    after running apache2 restart command, 
    it said that Ip has no virtualhost, it was the old Ip, 
    As Hosting provider changed the Ip of the VPS, 
    I went to etc/apache2/ports.conf
    and Changed the VirtualHost old Ip to the new vps Ip, 
    Saved it and Run Apache2 Restart Command and i got the following:


     * Restarting web server apache2                                                [Tue Sep 25 01:18:32 2012] [warn] NameVirtualHost 199.244.112.178:0 has no VirtualHosts
    [Tue Sep 25 01:18:32 2012] [warn] NameVirtualHost 199.244.112.178:0 has no VirtualHosts
              

    Currently i can login to admin pane, see radio streaming works fine, 
    but i cant find my previously prepared playlists !! no playlists found !
    I was having over 20 Playlist before changing vps ip issue, 
    Also i can't see previous Months Calenders or even Septemper Calendar although we were having it set fine untill 30Sept before the VPS Ip Issue,

    I think its a database connection issue or something, 
    Can you please guide me on how to restore my playlists & Calendars ?

    Regards,
    Thanks for Help
  • Vote Up0Vote Down Karim AliKarim Ali
    Posts: 92Member
    Even the Settings, 
    I need to re set Streaming Settings, Ips & Quality !!!
    However it was previously Settled, 
    Seems a problem with Database or a database issue, 
    Is there a solution for all that ?
    Please Help ASAP 
    Regards,
  • Vote Up0Vote Down Karim AliKarim Ali
    Posts: 92Member
    Hello, 
    Any Updates ?
  • Vote Up0Vote Down James MoonJames Moon
    Posts: 197Member
    Hi Karim Ali,

    Are you able to upload any files and create shows and stuff?

  • Vote Up0Vote Down Karim AliKarim Ali
    Posts: 92Member
    Yes, 
    Im able to Upload Files, Create Shows, & run schedules, 

  • Vote Up0Vote Down James MoonJames Moon
    Posts: 197Member
    Hi Karim,

    So It's not a DB connection issue, as you can do all those things. Did you loose all the data stored in the DB? like shows, tracks, users, playlists and etc?
    Thank you
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