Problem with ADD MEDIA - Airtime Support Discussions on Sourcefabric Forum

seltzlab

Hi all,
when I try to upload a file everything seems to work fine and the green tick appears. But nothing happens on my library.
Using firebug I've seen that the response to this:

/Plupload/upload/format/json

is

{"jsonrpc" : "2.0", "error" : {"code": 102, "message": "Failed to open output stream."}, "id" : "id"}

My airtime-check-system:

CPU = Pentium(R) Dual-Core CPU E5500 @ 2.80GHz
Total RAM = 4021276 kB
Free RAM = 92800 kB
OS = Ubuntu 10.04.2 LTS x86-64
AIRTIME_CONFIG_FILES = OK
POSTGRESQL_DATABASE = OK
PYTHON_KOMBU_VERSION = 1.2.0
PYTHON_POSTER_VERSION = 0.8.1
PYTHON_MUTAGEN_VERSION = 1.20
PYTHON_PYINOTIFY_VERSION = 0.9.2
RABBITMQ_SERVER = OK
AIRTIME_VERSION_URL = http://audio-streaming.seltzlab.com:80/api/version/api_key/% %api_key%%
APACHE_CONFIGURED = YES
AIRTIME_VERSION = 1.9.4
PLAYOUT_ENGINE_PROCESS_ID = 8073
PLAYOUT_ENGINE_RUNNING_SECONDS = 17559
LIQUIDSOAP_PROCESS_ID = 8081
LIQUIDSOAP_RUNNING_SECONDS = 17559
MEDIA_MONITOR_PROCESS_ID = 8143
MEDIA_MONITOR_RUNNING_SECONDS = 17558
SHOW_RECORDER_PROCESS_ID = 8101
SHOW_RECORDER_RUNNING_SECONDS = 17558
ICECAST_PROCESS_ID = 24360

-- System setup looks OK!

Any ideas?
Thanks for any help

seltzlab

I browsed a bit the postgres db on the psql console:

select * from cc_files;

gives 0 records..

seltzlab

The problem with "Failed to open output stream" was that the tmp dir was not writable to the user is running apache (the server is managed with ispconfig3).
So I've changed the upload temp dir in /etc/airtime/airtime.ini

Now everything really seems to work fine but nothing in my library... (on the cc_files table again 0 records)

seltzlab

doing this

# /etc/init.d/airtime-media-monitor status

i get

PHP Deprecated: Comments starting with '#' are deprecated in /etc/php5/cli/conf.d/imagick.ini on line 1 in Unknown on line 0
CPU = Pentium(R) Dual-Core CPU E5500 @ 2.80GHz
Total RAM = 4021276 kB
Free RAM = 151532 kB
OS = Ubuntu 10.04.2 LTS x86-64
AIRTIME_CONFIG_FILES = OK
POSTGRESQL_DATABASE = OK
PYTHON_KOMBU_VERSION = 1.2.0
PYTHON_POSTER_VERSION = 0.8.1
PYTHON_MUTAGEN_VERSION = 1.20
PYTHON_PYINOTIFY_VERSION = 0.9.2
RABBITMQ_SERVER = OK
AIRTIME_VERSION_URL = http://audio-streaming.seltzlab.com:80/api/version/api_key/% %api_key%%
APACHE_CONFIGURED = YES
AIRTIME_VERSION = 1.9.4
PLAYOUT_ENGINE_PROCESS_ID = 8073
PLAYOUT_ENGINE_RUNNING_SECONDS = 22763
LIQUIDSOAP_PROCESS_ID = 8081
LIQUIDSOAP_RUNNING_SECONDS = 22763
MEDIA_MONITOR_PROCESS_ID =
MEDIA_MONITOR_RUNNING_SECONDS = 0
-- WARNING! It looks like the Media Monitor engine is continually restarting.
-- 2011-10-28 23:14:41,627 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:14:46,634 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:14:51,643 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:14:56,653 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:01,663 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:06,673 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:11,683 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:16,693 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:21,703 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
-- 2011-10-28 23:15:26,713 ERROR - [MainThread] [api_client.py : setup_media_monitor()] : LINE 397 - Exception: No JSON object could be decoded
SHOW_RECORDER_PROCESS_ID = 8101
SHOW_RECORDER_RUNNING_SECONDS = 22762
ICECAST_PROCESS_ID = 24360

-- There appears to be problems with your setup. Please visit
-- http://wiki.sourcefabric.org/x/HABQ for troubleshooting info.

Martin Konecny

Hi,

What happens if you revert the airtime.ini change, and modify the permissions for /tmp?

seltzlab

Nothing

Reverted upload temp dir to /tmp and chmod 777 to /tmp/plupload.
Uploaded a file but in my library nothing..

Ah, and the file is successfully uploaded in /tmp/plupload but nothing in the database

Albert FR

and have you remove the ; in the /etc/php5/apache2/php.ini before upload_tmp_dir =
and add /tmp ?

seltzlab

I can't do that because it's a production server managed with Ispconfig3 and mpm Apache module: every vhost has its tmp directory

In my airtime vhost I've put this:

<IfModule mpm_itk_module>
    AssignUserId airtimeuser airtimegroup
</IfModule>

So the virtual host isn't running with www-data (airtime.conf already changed)

Thanks for any help!

Martin Konecny

I've created a ticket for this, and will look to verify this issue tomorrow. In the meantime, please add any other information you think is relevant.

http://dev.sourcefabric.org/browse/CC-3004

seltzlab

Hi Martin, thanks for your help!

I've resolved: the issue was not with the tmp directory, was fault of mine Embarrassed

.. I've moved the configuration file that I've done for rabbitmq-server where I had specified:

NODENAME=rabbit@localhost
RABBITMQ_NODENAME=rabbit@localhost
NODE_IP_ADDRESS=127.0.0.1

Now when I upload a file everything works fine

Thanks!

Martin Konecny

Glad to hear this Smile

Matt L

Hi,

What actually solved this for you? I am working on an airtime install on a Ubuntu 14.04 server managed by ISPconfig and cannot get any media upload or monitoring to work.

Thanks

Roger Wilco

Hello Matt!

Unfortunately you've dug up an old (and unrelated) thread -- 14.04 isn't supported yet, gotta stick with 12.04/Precise for now! :-B

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