403 Forbidden the entire domain after install Newscoop 3.5.2
  • Vote Up0Vote Down bact'bact'
    Posts: 1Member
    i'm trying to install Newscoop 3.5.2 to my shared host.
    everything went well, but when the installation process is finished
    and i click on a link that supposed to bring me to an admin page
    (after i had setup the admin password) at:

    http://xxx/admin/index.php

    I got 403 error:

    Forbidden
    You don't have permission to access /admin.php on this server.
    Additionally, a 404 Not Found error was encountered while trying to
    use an ErrorDocument to handle the request.

    http://xxx/index.php also got the same error message.

    i've checked permissions of those files, it's readable to all.

    anyone has an idea where should i look at to solve the issue?

    thank you.
  • 10 Comments sorted by
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    hi,

    it's a matter of htaccess. Look for .htaccess file in site root folder. Is it there? Does it contain the same as htaccess file (in the root folder too)?
  • Vote Up0Vote Down Will KeyWill Key
    Posts: 4Member
    Pardon my jumping in on an old thread, but I'm trying this out and I have the same problem.
    Version 3.5.2, on Debian 6, using Webmin.
    I have the .htaccess file in the site's root folder. What do you mean, 'Does it contain the same as htaccess file (in the root folder too)'?
    Thanks for your assistance!
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    you need to activate Rewrite module for apache: 
    a2enmod rewrite
  • Vote Up0Vote Down Will KeyWill Key
    Posts: 4Member
    Thank you but that does not help. I am told, 'Module rewrite already enabled'.

    I will continue reading everything I can find about htaccess, but I would welcome any assistance.
  • Vote Up0Vote Down Holman RomeroHolman Romero
    Posts: 261Member
    Please verify if the installer created the .htaccess file during the process. We provide an htaccess file but the installer tries to make a copy of it with the name of .htaccess which is the one used by the web server. If it is not there then that is the problem, also make sure .htaccess files are allowed in the web server configuration.
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    Verify apache virtual host configuration for newscoop. There is should be
    AllowOverride All instead of AllowOverride None


    On Tue, May 31, 2011 at 5:21 PM, Will Key <
    newscoop-support@lists.sourcefabric.org> wrote:

    > Thank you but that does not help. I am told, 'Module rewrite already
    > enabled'.
    >
    > I will continue reading everything I can find about htaccess, but I would
    > welcome any assistance.
    >

  • Vote Up0Vote Down Will KeyWill Key
    Posts: 4Member
    We have power outages from time to time here and the installation may have been corrupted so I am doing a reinstall.
  • Vote Up0Vote Down Douglas ArellanesDouglas Arellanes
    Posts: 97Member
    Hi Will,

    We've had a fair amount of experience with installations in places with
    power outages; we ran into quite a lot of outages in Dakar when implementing
    the West Africa Democracy Radio site recently. One thing you may want to
    consider is arranging for a virtual private server or dedicated hardware
    server at a hosting facility elsewhere. In addition, Sourcefabric provides
    combined Newscoop hosting and system administration. Contact me directly if
    you're interested in finding out more.

    Best regards,

    douglas


    Douglas Arellanes
    Director of Clients and Services, Sourcefabric
    douglas.arellanes@sourcefabric.org

    Sourcefabric
    Salvátorská 10
    110 00 Prague 1, Czech Republic
    +420 724 073 364

    http://www.sourcefabric.org
    Skype: dougiegyro | Twitter: dougiegyro



    On Tue, May 31, 2011 at 5:51 PM, Will Key <
    newscoop-support@lists.sourcefabric.org> wrote:

    > We have power outages from time to time here and the installation may
    > have been corrupted so I am doing a reinstall.
    >



    --

    Douglas Arellanes
    Director of Innovation
    Sourcefabric, o.p.s.

    Find a way or make one.
  • Vote Up0Vote Down Will KeyWill Key
    Posts: 4Member
    Thank you Douglas.

    What you say makes very good sense. Besides a fragile power infrastructure, the internet isn't that reliable here either.

    I am on the island of Roatan, off the North shore of Honduras, and I want to get Newscoop running locally. I need to see if it can do what I believe it will, and certainly once we go forward hosting elsewhere is definitely in the plans.

    I should be able to figure things out, but I haven't yet had the time to devote to the documentation. I will reinstall later today and see how that goes.

    Thanks again,
    Will Key

    ----- Original Message -----

    From: "Douglas Arellanes" <newscoop-support@lists.sourcefabric.org>
    To: will@willkey.com
    Sent: Tuesday, May 31, 2011 10:00:23 AM
    Subject: [newscoop-support] Re: 403 Forbidden the entire domain after install Newscoop 3.5.2

    Sourcefabric Forum Hi Will,

    We've had a fair amount of experience with installations in places with
    power outages; we ran into quite a lot of outages in Dakar when implementing
    the West Africa Democracy Radio site recently. One thing you may want to
    consider is arranging for a virtual private server or dedicated hardware
    server at a hosting facility elsewhere. In addition, Sourcefabric provides
    combined Newscoop hosting and system administration. Contact me directly if
    you're interested in finding out more.

    Best regards,

    douglas


    Douglas Arellanes
    Director of Clients and Services, Sourcefabric
    douglas.arellanes@sourcefabric.org

    Sourcefabric
    Salvátorská 10
    110 00 Prague 1, Czech Republic
    +420 724 073 364

    http://www.sourcefabric.org
    Skype: dougiegyro | Twitter: dougiegyro



    On Tue, May 31, 2011 at 5:51 PM, Will Key <
    newscoop-support@lists.sourcefabric.org > wrote:

    > We have power outages from time to time here and the installation may
    > have been corrupted so I am doing a reinstall.
    >



    --




  • Vote Up0Vote Down Ganiat KazeemGaniat Kazeem
    Posts: 6Member
    I found a solution to this problem 

    The cause of the issue is a command set in the .htaccess file located in the root directory of your domain:

    Options -Indexes FollowSymLinks -MultiViews

    To resolve the issue disable this command by commenting it 
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