Ingest issue
  • I have Superdesk up and running but for some reason it is not ingesting anything. Has anyone else had this issue? Is there a port I need to open for this to happen? 
  • 11 Comments sorted by
  • Wow even with the screenshot all I get is a ton of views and no answers. That's scary. LOL
  • Hi Neville,

    There is nothing like a port you need to open for this. What kind of ingestion did you setup? RSS? Email? FTP? What about the format? NewsML-G2? NITF? Do you see any errors anywhere?

    Please provide as much details as you want. Thanks.


  • It was an RSS feed I set it up to run every 5 minutes. It has been 3 days and I have nothing. See attached.
    1320 x 1774 - 157K
  • Hi Neville,

    I see an issue on the configuration, but it is not your fault :-) The RSS feed does not require a "Feed Parser" because RSS format is assumed. Most likely, that's why the feed source fails. Empty the "Feed Parser" field and you should see the items coming in. Let us know if that does the trick for you.


  • Wow I would have anticipated a conditional statement on the preceding dropdown that would control such a thing. I have made the adjustment and will watch accordingly. I will keep you posted. Thank you very much.
  • Yes, exactly, that's why I said it is not your fault :-) I will file a ticket to fix the issue. Yes, let us know if it works for you in the end. Thanks.

  • Holman

    I'm trying to ingest .jpeg files using news2 G2 - but until today without success ...
    Could you help me about this?
  • Hi Pedro,

    Please share one of those NewsML-G2 files you have created together with the corresponding image file, so that we can try to spot any issues.


  • Homam
    Attached to the files newsxmlG2 and the jpg file for your analysis, I ask you for any help you can give me regarding the resolution of this problem friend .. since they have been two months without solution ...

    I'm using operating system
    Ubuntu 16.04
    Web server: nginx
  • I have rss:

    I set it up to run every 2 minutes. It has been 3 days and I have nothing. See attached.
    543 x 592 - 27K
  • Vote Up0Vote Down BitsBits
    Posts: 2Member
    Mine is set up to run every 5 seconds until I get the feed to work but I'm not getting any errors or anything.  I've checked the rss feed in a browser and it looks like valid xml.  No parser selected and it's coming from a Joomla! website.  What could possibly be wrong?