Import Issue / Audio not appearing in airtime - Airtime Support Discussions on Sourcefabric Forum

Scott Robinson

Hi all,

Me again! I'm trying to figure out why uploaded tracks wont appear in Airtime. They were working fine a few days ago, but now it's stopped working and to our knowledge, we havent made any changes!

If I upload to /organize, the files are moved to /import, however they dont appear in Airtime. The log doesn't seem to be showing any errors either :/

2012-08-07 22:08:51,408 INFO - [MainThread] [airtimeprocessevent.py : process_IN_CREATE()] : LINE 110 - event: <Event dir=False mask=0x100 maskname=IN_CREATE name=AudioFile.mp3 path=/srv/airtime/stor/organize pathname=/srv/airtime/stor/organize/AudioFile.mp3 wd=8 >

2012-08-07 22:09:24,258 INFO - [MainThread] [airtimeprocessevent.py : process_IN_CLOSE_WRITE()] : LINE 123 - event: <Event dir=False mask=0x8 maskname=IN_CLOSE_WRITE name=AudioFile.mp3 path=/srv/airtime/stor/organize pathname=/srv/airtime/stor/organize/AudioFile.mp3 wd=8 >

2012-08-07 22:09:24,258 INFO - [MainThread] [airtimeprocessevent.py : process_IN_CLOSE_WRITE()] : LINE 124 - create_dict: {'/srv/airtime/stor/organize/AudioFile.mp3': 1344373731.408412}

2012-08-07 22:09:24,258 DEBUG - [MainThread] [airtimeprocessevent.py : handle_created_file()] : LINE 137 - PROCESS_IN_CLOSE_WRITE: False, name: AudioFile.mp3, pathname: /srv/airtime/stor/organize/AudioFile.mp3

2012-08-07 22:09:24,259 INFO - [MainThread] [airtimemetadata.py : get_md_from_file()] : LINE 144 - getting info from filepath /srv/airtime/stor/organize/AudioFile.mp3

2012-08-07 22:09:24,363 INFO - [MainThread] [mediamonitorcommon.py : organize_new_file()] : LINE 313 - Organizing new file: /srv/airtime/stor/organize/AudioFile.mp3

2012-08-07 22:09:24,363 INFO - [MainThread] [mediamonitorcommon.py : create_file_path()] : LINE 265 - Unique filepath: /srv/airtime/stor/imported/Queen/Don't Stop Me Now-128kbps.mp3

2012-08-07 22:09:24,364 DEBUG - [MainThread] [mediamonitorcommon.py : organize_new_file()] : LINE 317 - Moving from /srv/airtime/stor/organize/AudioFile.mp3 to /srv/airtime/stor/imported/Queen/Don't Stop Me Now-128kbps.mp3

2012-08-07 22:09:24,473 INFO - [MainThread] [airtimeprocessevent.py : process_IN_CREATE()] : LINE 110 - event: <Event dir=True mask=0x40000100 maskname=IN_CREATE|IN_ISDIR name=Queen path=/srv/airtime/stor/imported pathname=/srv/airtime/stor/imported/Queen wd=3 >

2012-08-07 22:09:24,474 INFO - [MainThread] [airtimeprocessevent.py : process_IN_MOVED_FROM()] : LINE 230 - process_IN_MOVED_FROM: <Event cookie=194117655 dir=False mask=0x40 maskname=IN_MOVED_FROM name=AudioFile.mp3 path=/srv/airtime/stor/organize pathname=/srv/airtime/stor/organize/AudioFile.mp3 wd=8 >

Martin Konecny

Can you post more of the media-monitor.log?

Scott Robinson

Hi Martin,

Log available here: http://srobinson.net/_downloads/log.txt

I'd only copied the above as that was the only part relating to that upload specifically. But hopefully you can see something!

Martin Konecny

Thanks for posting that, is there any information in py-interpretor.log as well? This file is in the same dir as media-monitor.log

Scott Robinson

py-interpretor.log is fairly empty :/

/bin/sh: Syntax error: Unterminated quoted string

Is all it contains!

Martin Konecny

Are you restarting the system? There are a few times where media-monitor restarts, but it looks like this is caused by the system?

I'll study the log a bit more, nothing seems suspicious except for the restarts.

Albert FR

on old version of airtime i have this problem when a ' was present into the name of the song (that's seems to be your case) but not on the lasts...

anyway try to change the name of your mp3 file "Don't" -> "Dont" an try again

perhaps is also a problem between utf8 and 8859-11/15 encoded characters...

Scott Robinson

Thanks for helping out here. I've turned on SQL logging to try and debug a bit more...

- I emptied the import directory and emptied the cc_files table in the database.

- I tried uploading via FTP to /organize. No luck (nothing in the database or SQL log, although media-monitor moves the file...)

- I tried uploading via web. No luck (nothing in the database or SQL log, although media-monitor does give me the following error:
1.mp3The file was not uploaded, this error will occur if the computer hard drive does not have enough disk space.)

Checked diskspace. Have loads left so not sure where that came from. Maybe that can help narrow it down a bit?

I've uploaded the file I'm having with here: http://scoutradio.org.uk/_downloads/1.mp3
Although I've tried a few others, some work some dont, hopefully this will help.

Scott Robinson

zend.php log output for when attempting to add the above file via the airtime interface:

2012-08-09T16:40:40+01:00 INFO (6): /usr/share/airtime/application/models/StoredFile.php:uploadFile(): filename=p17460mq701lq51trm1udt1s031o5j7.mp3 to /tmp/plupload - file:/usr/share/airtime/application/models/StoredFile.php:761

2012-08-09T16:40:41+01:00 INFO (6): /usr/share/airtime/application/models/StoredFile.php:uploadFile(): filename=p17460mq701lq51trm1udt1s031o5j7.mp3 to /tmp/plupload - file:/usr/share/airtime/application/models/StoredFile.php:761

2012-08-09T16:40:41+01:00 INFO (6): copyFileToStor: moving file /tmp/plupload/p17460mq701lq51trm1udt1s031o5j7.mp3 - file:/usr/share/airtime/application/models/StoredFile.php:858

2012-08-09T16:40:41+01:00 INFO (6): copyFileToStor: moving file /tmp/plupload/p17460mq701lq51trm1udt1s031o5j7.mp3 to /srv/airtime/stor/organize/1.mp3 - file:/usr/share/airtime/application/models/StoredFile.php:885

Martin Konecny · Post edited by Martin Konecny at 2012-08-14 23:59:25

1.mp3The file was not uploaded, this error will occur if the computer hard drive does not have enough disk space.)

This can also happen if the permissions of /srv/airtime/stor have been altered (since Apache cannot copy the file there anymore).

Please try

chown -R www-data:www-data /srv/airtime

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