newscoop 4 install error
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member

    Warning: require_once(/home/pharmat/public_html/public/index.php) [function.require-once]: failed to open stream: No such file or directory in /home/pharmat/public_html/index.php on line 12



    Fatal error: require_once() [function.require]: Failed opening required '/home/pharmat/public_html/public/index.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/pharmat/public_html/index.php on line 12

    im on a vps and use php 5.3

    whats my next step as im new to the vps
  • 44 Comments sorted by
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    it looks like the wrong file permissions. Apply chown/chmod coomands
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    Hi andrey

    It was actually an error with the extraction of the gz file - it had corrupted some data - this has now been fixed

    So freshly extracted and installed and i now get a 500 error saying Likely cause is Website Under Maintenance or Programming Error

    the same message for /install and /admin
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    see apache error log file. There is should be shown a php error.
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    [Wed Jun 13 12:24:37 2012] [error] [client 81.104.203.81] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required 'smarty/libs/Smarty.class.php' (include_path='/home/pharmat/public_html/classes:/home/pharmat/public_html/classes/Extension:/home/pharmat/public_html/template_engine/classes:/home/pharmat/public_html/template_engine/metaclasses:/home/pharmat/public_html/application/../library:/home/pharmat/public_html/library:/home/pharmat/public_html/include:.:/usr/lib/php:/usr/local/lib/php') in /home/pharmat/public_html/install/classes/CampTemplate.php on line 13
    [Wed Jun 13 12:24:37 2012] [error] [client 81.104.203.81] PHP Warning:  require_once(smarty/libs/Smarty.class.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/pharmat/public_html/install/classes/CampTemplate.php on line 13

    smarty/libs/ - we talked about this in another thread where i said its an aliason my mac - on the pc the folder has gone missing but it is on the ftp as a file of some type

  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    just make missed libs alias
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    how i dont understand
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    cd /home/pharmat/public_html/include/smarty
    ln -s ./ ./libs

  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    Thanks for this - as i know nothing about my vps i have asked my host for help on how to do this

    by the way i have cheated slightly - i created a new folder called libs an copied the folders and files Smarty.class.php etc into that

    that gave me the installer screen - i know have to figure out what GD Image Functions Support is and how to turn it on
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    on ubuntu/debian
    sudo apt-get install php5-gd
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    tried them but it failed - how do i found out what im on

    cant get any answer from host as yeet
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    actually im on Centos release 5.8 (Final)

    can you tell me commands for this distro
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    sudo yum install php-gd

  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    works without sudo (but i am root)

    this one - i cant find anything like it to convert and it doesnt know the - in command

    root@server [/home/pharmat/public_html/include/smarty]# In -s ./ ./libs
    -bash: In: command not found
    root@server [/home/pharmat/public_html/include/smarty]#

  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    ln is a basic utility (like ls) and should be presented by default. Ask your hoster for that.
    It should be placed in /bin folder.

  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    ignore me - im having a very stressful day - i put in instead of ln

    done that but now i get nothing and the error log says

    [Wed Jun 13 12:38:51 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/home
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    empty page on installation stage?
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    yes 

    I removed my homemade libs folder and used the original with - In -s ./ ./libs 

    the install page disappears

    if i put mine back as a normal folder it works again

    although the GD Image Functions Support still need activating - letting the host sort this for me
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    Right they have done that for me

    so i have installed up to the point of which same site - i chose custodian - click next - then nothing but a blank screen


    done this twice and the second time it said you already have a database would you like to overwrite - so i know its getting through at that point

    im guessing ive got a file missing
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    mark casson said:

    so i have installed up to the point of which same site - i chose custodian - click next - then nothing but a blank screen



    check error log file
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    error log has nothing
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    its the sample site

    lets me carry on if i dont choose a site
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    installed without sample site

    seemed to have issue with htaccess (couldnt write)

    just gone to admin and got



    Newscoop has encountered a problem.Please take a minute to send us an email.Simply copy and paste the error report below and send it to: newscoop-bug@sourcefabric.org. Thank you. Error Report Error ID: 2:Newscoop:4.0:Loader.php:146 Error String: include_once(PDO.php) [function.include-once]: failed to open stream: No such file or directory Time: Thu, 14 Jun 2012 10:17:36 +0100 Backtrace: {closure}() called at [/home/pharmat/public_html/library/Zend/Loader.php:146]Zend_Loader::loadFile() called at [/home/pharmat/public_html/library/Zend/Loader.php:146]Zend_Loader::loadFile() called at [/home/pharmat/public_html/library/Zend/Loader.php:94]Zend_Loader::loadClass() called at [:]call_user_func() called at [/home/pharmat/public_html/library/Zend/Loader/Autoloader.php:472]Zend_Loader_Autoloader::_autoload() called at [:]call_user_func() called at [/home/pharmat/public_html/library/Zend/Loader/Autoloader.php:124]Zend_Loader_Autoloader::autoload() called at [:]spl_autoload_call() called at [/home/pharmat/public_html/library/Doctrine/DBAL/Driver/PDOConnection.php:32]include_once() called at [/home/pharmat/public_html/library/Zend/Loader.php:146]Zend_Loader::loadFile() called at [/home/pharmat/public_html/library/Zend/Loader.php:94]Zend_Loader::loadClass() called at [:]call_user_func() called at [/home/pharmat/public_html/library/Zend/Loader/Autoloader.php:472]Zend_Loader_Autoloader::_autoload() called at [:]call_user_func() called at [/home/pharmat/public_html/library/Zend/Loader/Autoloader.php:124]Zend_Loader_Autoloader::autoload() called at [:]spl_autoload_call() called at [/home/pharmat/public_html/library/Doctrine/DBAL/Driver/PDOMySql/Driver.php:42]Doctrine\DBAL\Driver\PDOMySql\Driver::connect() called at [/home/pharmat/public_html/library/Doctrine/DBAL/Connection.php:342]Doctrine\DBAL\Connection::connect() called at [/home/pharmat/public_html/library/Doctrine/DBAL/Connection.php:600]Doctrine\DBAL\Connection::executeQuery() called at [/home/pharmat/public_html/library/Doctrine/ORM/Persisters/BasicEntityPersister.php:570]Doctrine\ORM\Persisters\BasicEntityPersister::load() called at [/home/pharmat/public_html/library/Doctrine/ORM/EntityRepository.php:181]Doctrine\ORM\EntityRepository::findOneBy() called at [/home/pharmat/public_html/library/Newscoop/Services/Auth/DoctrineAuthService.php:48]Newscoop\Services\Auth\DoctrineAuthService::authenticate() called at [/home/pharmat/public_html/library/Zend/Auth.php:117]Zend_Auth::authenticate() called at [/home/pharmat/public_html/admin-files/do_login.php:43]require_once() called at [/home/pharmat/public_html/admin-files/login.php:19]require_once() called at [/home/pharmat/public_html/application/modules/admin/controllers/LegacyController.php:129]Admin_LegacyController::indexAction() called at [/home/pharmat/public_html/library/Zend/Controller/Action.php:513]Zend_Controller_Action::dispatch() called at [/home/pharmat/public_html/library/Zend/Controller/Dispatcher/Standard.php:295]Zend_Controller_Dispatcher_Standard::dispatch() called at [/home/pharmat/public_html/library/Zend/Controller/Front.php:954]Zend_Controller_Front::dispatch() called at [/home/pharmat/public_html/library/Zend/Application/Bootstrap/Bootstrap.php:97]Zend_Application_Bootstrap_Bootstrap::run() called at [/home/pharmat/public_html/library/Zend/Application.php:366]Zend_Application::run() called at [/home/pharmat/public_html/public/index.php:7]require_once() called at [/home/pharmat/public_html/admin.php:4]
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    well im getting closer

    found some info on another thread to say delete zend and install xcache - this has been done by my host

    now i deleted my conf folder and started again

    this time i get all the way through to newscoop successfully installed - click the administration button then i get blank screen

    error logs

    [Thu Jun 14 12:23:35 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:23:35 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/en
    [Thu Jun 14 12:20:36 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:20:36 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/admin
    [Thu Jun 14 12:19:58 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:19:58 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/admin
    [Thu Jun 14 12:19:53 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:19:53 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/admin
    [Thu Jun 14 12:19:47 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:19:47 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/admin
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    it seems .htaccess is not working or missed

    to enable rewrite apache module:
    sudo a2enmod rewrite
    sudo /etc/init.d/httpd restart

  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    is their a way through cpanel of doing this
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    i don't know cpanel functionality. Ask cpanel support.
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    my host has done this for me - and checked the .htaccess to make sure writeable - but i still got nothing
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    just tried another machine to make sure not a cache error and it showed the login street

    but then went blank

    last 33 error messages

    [Thu Jun 14 15:18:16 2012] [error] [client 178.154.161.29] Directory index forbidden by Options directive: /home/pharmat/public_html/admin-style/
    [Thu Jun 14 12:27:03 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/404.shtml
    [Thu Jun 14 12:27:03 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/en
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    apache rewrite module is not active
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    mod_rewrite is definitely active:

    root@server [/home/pharmat/public_html]# service httpd -l
    Compiled in modules:
    core.c
    mod_authn_file.c
    mod_authn_default.c
    mod_authz_host.c
    mod_authz_groupfile.c
    mod_authz_user.c
    mod_authz_default.c
    mod_auth_basic.c
    mod_include.c
    mod_filter.c
    mod_log_config.c
    mod_logio.c
    mod_env.c
    mod_expires.c
    mod_headers.c
    mod_setenvif.c
    mod_version.c
    mod_proxy.c
    mod_proxy_connect.c
    mod_proxy_ftp.c
    mod_proxy_http.c
    mod_proxy_scgi.c
    mod_proxy_ajp.c
    mod_proxy_balancer.c
    mod_ssl.c
    prefork.c
    http_core.c
    mod_mime.c
    mod_status.c
    mod_autoindex.c
    mod_asis.c
    mod_info.c
    mod_suexec.c
    mod_cgi.c
    mod_negotiation.c
    mod_dir.c
    mod_actions.c
    mod_userdir.c
    mod_alias.c
    mod_rewrite.c
    mod_so.c
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    but it doesn't work
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    no

    it lets me put username / password in

     
    Post edited by mark casson at 2012-06-15 03:29:27
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    add to .htaccess:
    SetEnv APPLICATION_ENV "production"

    It should show a report in case php error
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    nothing

    ive tried it a the top, at the bottom and in betwen the <IfModule mod_rewrite.c> tag
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    i have just deleted the conf again and put the line of code in the ht access fill in all three places - then reinstalled

    this is the error log

    [Fri Jun 15 12:44:24 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/404.shtml
    [Fri Jun 15 12:44:24 2012] [error] [client 66.249.71.106] File does not exist: /home/pharmat/public_html/en
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    my webhost has decided the best thing to do is delete everything and start again

    i am sending them the tar file and they will unack it on the server directly

    is their any instructions i should give them for an easy set up

    obviously they have deleted the zend and installed the xcache, the mod rewrites and i have reminded them on the gd image and symlink command
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    looks like it's enough. It should work.
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    its not worked

    went through the whole process fine,  this time got the click here to go to admin - so clicked and then blank again

    on the page

    Not Found

    The requested URL /admin/index.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Apache/2.2.22 (Unix) mod_ssl/2.2.22 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.3.13 Server at www.pharmatoday.net Port 80


    apache error log
    [Mon Jun 18 08:15:03 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/404.shtml, referer: http://www.pharmatoday.net/install/
    [Mon Jun 18 08:15:03 2012] [error] [client 81.104.203.81] File does not exist: /home/pharmat/public_html/home, referer: http://www.pharmatoday.net/install/
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    mark casson said:


    Not Found

    The requested URL /admin/index.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    this error is possible if rewrite is disabled or .htacsess is not allowed.

    Check in apache visrtual host configuration the option AllowOverride.
    By default it has value none but it should be All

  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    in the httpd.conf

    <Directory "/">
    Option All
    AllowOverride All
    </Directory>
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    but apache isn't configure correctly. Rewrite rules from htaccess doesn't work.
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    im guessing being on centos it used apache easy installation

    can you send me a definitive guide of what is to be / not to be installed
  • Vote Up0Vote Down Andrey PodshivalovAndrey Podshivalov
    Posts: 1,526Member, Administrator, Sourcefabric Team
    http://en.flossmanuals.net/newscoop-4-journalists-en-4-0/manual-installation/
  • Vote Up0Vote Down mark cassonmark casson
    Posts: 219Member
    hi andrey

    thanks for your help - we all sorted now

    the whole server was set up incorrectly so once i had uploaded the files i no longer had permissions to move / overwrite them

    cheers

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