Want free email and live chat support, plus new features before anyone else?
  • Vote Up4Vote Down Adam ThomasAdam Thomas
    Posts: 313Member
    Sourcefabric believes in providing great free software to promote free and independent media worldwide. But we also understand that not everyone has the capabilities or resources to install and maintain open source software.

    That's why we launched Airtime Pro and Newscoop Pro, a series of services around our open tools designed to make life easier. No downloads, no install, no upgrading, no server maintenance, as well as free email help, expert live chat support and new features before anyone else.

    Plus, of course, you get a chance to give something back. By going Pro you're supporting Sourcefabric, our mission, our software and the hundreds of independent media organisations worldwide who rely on our technology. All our profits go back into improving the software - we're all in this together!
    Post edited by Adam Thomas at 2012-06-19 05:37:16
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  • Vote Up1Vote Down DominicDominic
    Posts: 27Member
    Yep, we went with this service. When you have a million things to juggle i.e. chasing shows, tardy DJ's, rights management etc it's good to know that the airtime team have got your back on this. Totally worth it.
  • Vote Up0Vote Down hoerichhoerich
    Posts: 627Member, Airtime Moderator
    Two weeks ago, i tried to find out if it's possible to have special type of support and wrote to the sales-team without getting an answer yet... sadly, but true!

    maybe I'm becoming wiser asking the same thing in the forum...



    Dear Sourcefabric-Team,
    we run a Community Radio Station in Austria and I am
    currently preparing an Airtime-Server to go Live in January.
    Since we try to use as much OpenSource- or Freeware as
    possible, we think Airtime is the best choice. When presenting Airtime to our Staff a few questions came
    up. One of them is Support!
    Primarely, we are a terrestrial Radio Station and do not
    need any Cloud Storage or Webstreaming.
    So, is it possible to buy a support package which does only
    contain the Expert Support Bronze or Silver?
    So, we are asking for the possibility of remote support.



    Please let me know, if this is possible in any way!
    Thanks a lot in advance! Kind regards!

    Official Airtime Forum Manager
    --------------------------
    Most of the time an issue is located between keyboard and chair.
  • Vote Up0Vote Down Josh McLainJosh McLain
    Posts: 44Member, Administrator, Sourcefabric Team
    Hi hoerich,

    I sent an email to the address that was attached to your forum account in regards to this.  I look forward to hearing from you soon!

    -Josh
  • Vote Up0Vote Down hoerichhoerich
    Posts: 627Member, Airtime Moderator
    gmx-spam... *grml* big up! thx josh!
    Post edited by hoerich at 2012-12-23 06:46:20
    Official Airtime Forum Manager
    --------------------------
    Most of the time an issue is located between keyboard and chair.
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